SRV03 — Engineer Utilisation Details
Operational Reports > Service
What is in this report?
srv03Actual, travel, and billable hours, by service centre and engineer, within selected call attended and call completed dates.
How do I use it?
FiltersSelectively remove data from view. include:
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Service Centre — select one or more service centres
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Engineer — enter an engineer code or engineer code range
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Call Attended Date Selection — for the call attendance date, select a date range, year or period on which to reportA set of data deliberately laid out to communicate business information. Depending on the context, 'report' may refer to report specification or report output. Report (more precisely, report specification) is the generic term for the objects created or edited in Cognos Analytics. Pronto Xi Business Intelligence offers a suite of standard reports.
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Call Complete Date Selection — for the call completed date, select a date range, year or period on which to report
What can I do in the report?
Right-click any of the drill-down links and select Open link in new tab to viewA set of data connected to a cube, deliberately laid out to communicate business information. the data in pxiPronto Xi.