AR - Customer Zero Sales

KPIQuantifiable measurements, agreed to beforehand, that reflect the critical success factors (of the company, department, project, individual). 86

This KPI provides the following default drill paths:

  • customer

  • territory class

  • sales rep

The metricA measure used to assess performance in a key area of a business. rank values displayed in the KPI History and KPI Definition screens is the aggregated value of the first item for the first drill path only. Additionally, displayed rank-based metric values in these screens are not applicable.

To viewA set of data connected to a cube, deliberately laid out to communicate business information. the actual values for each KPI drill path, click History, select a snapshot date, and click Drill Down.

The displayed value of each metric is an aggregation of the data, up to the viewed levelIn a hierarchy, a level indicates a group of common or related members. For example, in a Time level, members may include Year, Month, Day or Fiscal Year, Calendar Year, etc. of the selected drill path, as of the As At snapshot date.

This KPI includes the following metrics:

Metric Definition

Count - MTD

The total number of customers with zero sales mtdsince the first day of the current financial period.

Count - YTD

The total number of customers with zero sales ytdsince the first day of the current financial year.